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1. How often do you visit the MindSpring Business Resource Center?
Several times a day
Once a day
A few times a week
A few times a month
Once a month
Less than once a month
A couple times a year
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2. Please select all of the features of the MindSpring Business Resource Center that you have used. (Choose all that apply)
News/Content sections
Links to Web-based application partners (e.g. payroll services, messaging/fax services)
Link to MindSpring products and services
Discussion groups
Links to Web-based services like OneCore.com
Search
None of the above
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3. If you use a Personal Start Page which one(s) do you use? (Choose all that apply)
Excite
Yahoo!
MindSpring
MSN
Snap!
Netscape
Lycos
Other (please specify)
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4. If you have used more than one Personal Start Page, which one do you like best? (Choose one)
Excite
Yahoo!
MindSpring
MSN
Snap!
Netscape
Lycos
Other (please specify)
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5. Would you be interested in a Personal Start Page that contains resources for small business?
Yes
No
Maybe
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6. Please let us know how interested you would be if the following services were offered on a personal start page.
1 = Not Interested, 3 = Somewhat Interested, and 5 = Very Interested.
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Site promotion tools (e.g. search engine registration wizard) |
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News specific to your industry |
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Web-based communications services (e.g. file sharing and email list hosting) |
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Ability to add services to your MindSpring account |
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Web-based training |
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Web-based site creation tool |
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Online banking center |
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Human resources services |
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Payroll services |
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Reference tools (e.g. writing a great business plan or sales and marketing tips) |
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Recruiting services |
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Travel services |
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Purchase office supplies |
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Discussion groups |
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7. What Web Sites do you use to help manage your business? (Choose from list or write in)
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8. How important is it for you to promote your Web site in order for it to be successful?
Not Important
Not Very Important
Somewhat Important
Important
Very Important
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9. Which of the following methods have you used to promote your Web site?
Choose all that apply and rate the effectiveness.
1 = Not Effective, 3 = Somewhat Effective, and 5 = Very Effective.
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10. Which of the following tools are you interested in using to promote your site?
Choose all that apply and rate interest.
1 = Not Interested, 3 = Somewhat Interested, and 5 = Very Interested.
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11. How is your Web site used? (Check all that apply)
Internal (corporate Intranet)
External (marketing information or product/service descriptions)
External (company information)
External (e-commerce - taking and processing orders via the Web)
Other (please specify)
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12. Which of the following MindSpring services do you use? (Check all that apply)
Web Hosting
Domain Reservation
Domain Hosting
E-Commerce (shopping cart technology)
Dedicated Internet Access
Dial-up Internet Access
DSL or Cable Internet Access
Other
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13. If you have a Web site with MindSpring, do you carry out e-commerce on your site?
Yes, we receive and process orders via our Web site.
No, we do not accept and process orders via our Web site.
Don't have a Web Site with MindSpring
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14. If you have a MindSpring Dedicated (always-on) Internet connection what do you use it for? (Check all that apply)
Sending and receiving email
Browsing the Web
Internet services (i.e., hosting web or ftp sites)
Intranet (i.e., hosting your own internal, corporate Web site)
Don't have a dedicated Internet connection with MindSpring
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15. Which of the following best describes your business? (Choose one)
"Brick and mortar" (only a physical storefront)
"Click and mortar" (both physical and web-based storefront)
Virtual storefront (completely Web-based)
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16. How many employees does your company have? (Choose one)
1-10
11-50
51-100
101-250
251+
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17. What kind of business do you have? (Choose one)
Accounting
Advertising
Legal
Business Management Consulting
Commercial Art and Graphics Design
Computer/Software Manufacturing
Computer Systems Design
Insurance
Non-profit
Real Estate
Retail
Medical
Other (Please specify)
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